OUR WHY
We exist because doing the right thing and the smart thing are the same decision - and yet most organizations are still stuck, still spinning, and still waiting for a partner who actually proves it. iAccess was built to be that partner. Digital accessibility-first. Tool-agnostic. Results-obsessed. And as invested in your progress as you are.
The digital accessibility industry has a problem. We're the solution.
Over 96% of the world's top websites still fail basic accessibility standards. Not because the technology doesn't exist. Not because organizations don't care. But because the service providers they've trusted have been selling services, not solving problems.
iAccess was founded to change that.
We start where others don't - with Why. Why aren't you making progress? Why is the data confusing? Why does every vendor feel like a transaction that goes nowhere?
Then we get to work.
No allegiances. No cookie-cutter playbooks. We're tool-agnostic and approach every client with a customized roadmap built around your maturity level, your objectives, and your definition of success - not ours.
One unified approach. Strategy, services, and data that actually connect so nothing falls through the cracks and progress is always visible.
Real results. Accessibility done right isn't a cost. It's access to over $18 trillion in underserved spending power, reduced legal risk, and a competitive edge most organizations are leaving on the table.
We bring decades of enterprise experience, zero tolerance for the status quo, and one simple commitment: to be the last accessibility partner you'll ever need.
The time to think differently is now. We already do.
Are You Ready?
SERVICES
- 01.
STRATEGY & TRAINING
We simplify digital accessibility with clear guidance, cost-saving tools, and full support that drives results and opens new market opportunities.
- 02.
AUDITING & TESTING
From automated to manual and user-testing we uncover user barriers across sites, apps, documents, and designs, providing audits with clear remediation plans and validation reviews.
- 03.
DOCUMENTS & MEDIA
We ensure digital accessibility for PDFs, Word, Excel, and media, managing remediation, forms, captions, and audio descriptions for all users.
- 04.
REMEDIATION
We fix accessibility at the code and content level, improving structure, labeling, navigation, and interactions, verified through functional testing for all users.
- 05.
MATURITY MODELS
Our Accessibility Maturity Model gives a clear, data-driven view, benchmarking against global frameworks and providing a plan to build capability and sustain accessibility.
- 06.
REPORTS
We create clear ACRs and VPATs documenting compliance with WCAG, Section 508, and global standards to support procurement, partners, and legal readiness.
ABOUT
Jonathan Thurston is the CEO of iAccess and a recognized leader in digital accessibility, known for building strong enterprise programs at Walmart, Pearson, and Atlassian. He helps organizations move past one-off fixes by shaping accessibility into scalable systems that strengthen product quality, reduce operational risk, and open doors to new markets. His work redefines accessibility as a strategic advantage that fosters trust, drives innovation, and promotes long-term growth.
At iAccess, Jonathan leads a team of experts who partner with organizations and the disability community, bringing deep experience working inside large enterprises and complex environments. The team identifies gaps, builds sustainable processes, and co-designs solutions grounded in real user needs. The result is measurable improvement that lifts product quality, reduces risk, and makes inclusion a core part of how clients deliver.
PARTNERS
